File a Claim
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Need to File a Claim ?
If you experience any damage after using our service, don’t worry! We are here to help. Our claims process is simple and straightforward. Just reach out to our support team with the necessary details, and we’ll work on resolving the issue promptly. Your satisfaction is our priority!
Don't Worry, Just simple step to Claim
If you experience any damage during your move, follow these simple steps to file a claim and get it resolved quickly.
Fill Form Claim
Submit a claim form with details about the damaged items. Be sure to include photos and a brief description.
review your claim
Our team will carefully review your claim and assess the damages to determine the next steps.
Pay Your Claim
Once approved, we will process your claim and provide the necessary compensation or repair services.
Fill The Form Below
Frequently Asked Questions
What happens if my belongings are damaged during the move?
We will work with you to file a claim and go through the claims process. This is usually quite quick and simple.
Do you offer additional moving insurance?
Movers do not provide insurance; Movers provide valuation coverage (there are key differences). All our quotes have multiple options for valuation coverage that we will discuss with you.
How do I file a claim for damaged or missing items?
Go to the claims page on this website, call the office, or get in touch with your Moving Consultant. We keep this simple.
What if my moving truck breaks down during transit?
This is an unfortunate and rare occurrence. We will get a new truck urgently and begin the transfer process. Always a bummer but it ultimately will not keep us from making your move happen.
Are my belongings stored securely in the truck overnight?
Yes! We have a gated property that is under surveillance and the trucks are locked. We have never had an issue.
